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Conferences DIRECTORY DA/Call Center Optimization Services |
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TABLE OF CONTENTS |
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Section |
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| CHAPTER I: Executive Summary | |
| 1.0 Background | |
| 1.1 Evolution of 911 | |
| 1.2 Moving Towards Enhanced 911 (E911) | |
| 1.3 FCC Regulatory Status | |
| 1.3.1 FCC Decisions | |
| 1.3.2 PSAP Requests | |
| 1.3.3 Next Steps | |
| 1.4 E911 Challenges | |
| 1.4.1 Deployment and Accuracy | |
| 1.4.1.1 Rural Areas | |
| 1.4.1.2 Dense Urban Areas | |
| 1.4.2 Cost Recovery | |
| 1.5 Carrier Plans So Far | |
| 1.6 European Example | |
| CHAPTER II: Wireless Location-Finding Technologies | |
| 2.0 Background | |
| 2.1 Cost Recovery | |
| 2.2 Wireless Location Architecture | |
| 2.2.1 Positioning Process | |
| 2.2.2 Location Management | |
| 2.2.3 Geographic Information Systems (GIS) | |
| 2.2.4 Key Terminology | |
| 2.3 E911 Call Flow | |
| 2.4 Location-Finding Techniques | |
| 2.4.1 Overview and Comparison | |
| 2.4.2 Network-Based Techniques | |
| 2.4.2.1 Cell ID | |
| 2.4.2.2 Time Difference of Arrival (TDOA) | |
| 2.4.2.3 Angle of Arrival (AOA) | |
| 2.4.2.4 TDOA/AOA | |
| 2.4.3 Handset-Based Techniques | |
| 2.4.3.1 GPS | |
| 2.4.3.2 A-GPS | |
| 2.4.4 Hybrid Solutions (Network and Handsets) | |
| 2.4.4.1 Enhanced Observed Time Difference (EOTD) | |
| 2.4.5 Other Location Techniques | |
| 2.4.5.1 RF Fingerprinting | |
| 2.4.5.2 Network-Aided GPS | |
| 2.4.5.3 Wireless-Assisted GPS | |
| 2.5 Location-Finding Technology Vendors | |
| 2.5.1 Airbiquity | |
| 2.5.2 Cambridge Positioning Systems | |
| 2.5.3 Cell-Loc | |
| 2.5.4 CellPoint | |
| 2.5.5 Global Locate | |
| 2.5.6 Grayson Wireless | |
| 2.5.7 Intrado | |
| 2.5.8 SiRF | |
| 2.5.9 SnapTrack | |
| 2.5.10 TCS/Xypoint | |
| 2.5.11 Trimble | |
| 2.5.12 TruePosition | |
| 2.5.13 TSI Telecommunication Services | |
| 2.6 Network Infrastructure Vendors | |
| 2.6.1 Alcatel | |
| 2.6.2 Compaq | |
| 2.6.3 Ericsson | |
| 2.6.4 Lucent | |
| 2.6.5 Nokia | |
| 2.6.6 Nortel Networks | |
| 2.6.7 QUALCOMM | |
| CHAPTER III: Location Based Services (LBS) and Applications | |
| 3.0 Background | |
| 3.1 Definitions | |
| 3.2 Benefits | |
| 3.3 Categories and Comparisons | |
| 3.3.1 Location-Enhanced Versus Location Dependent | |
| 3.3.2 One-Way Versus Two-Way Applications | |
| 3.3.3 Intersections With Other Wireless Services | |
| 3.4 Services and Applications | |
| 3.4.1 Emergency Services | |
| 3.4.2 Information Services | |
| 3.4.2.1 Navigation | |
| 3.4.2.2 Enhanced Directory Assistance | |
| 3.4.2.3 Entertainment | |
| 3.4.3 Telematics | |
| 3.4.3.1 OnStar Services | |
| 3.4.3.2 Other Services | |
| 3.4.4 Tracking | |
| 3.4.4.1 Fleet Management | |
| 3.4.4.2 Asset Tracking | |
| 3.4.4.3 Personal Location | |
| 3.4.5 Services for Carriers | |
| 3.4.5.1 Location-Sensitive Billing | |
| 3.4.5.2 RF/Network Optimization | |
| 3.4.6 M-Commerce | |
| 3.5 Location-Based Service Vendors | |
| 3.5.1 @Road | |
| 3.5.2 Aether Systems | |
| 3.5.3 Airbiquity | |
| 3.5.4 Airflash (Webraska) | |
| 3.5.5 Applied Digital Solutions | |
| 3.5.6 Autodesk | |
| 3.5.7 Comverse | |
| 3.5.8 go2 Systems | |
| 3.5.9 Gravitate | |
| 3.5.10 InfoSpace | |
| 3.5.11 Intrado | |
| 3.5.12 MapInfo | |
| 3.5.13 Maptuit | |
| 3.5.14 Oracle | |
| 3.5.15 QUALCOMM | |
| 3.5.16 SignalSoft | |
| 3.5.17 TCS (Xypoint) | |
| 3.5.18 Telcontar | |
| 3.5.19 Tele Atlas | |
| 3.5.20 TSI Telecommunication Services | |
| 3.5.21 Vindigo | |
| 3.5.22 WebTrac | |
| 3.5.23 Wherify | |
| 3.6 Telematics Companies | |
| 3.6.1 ACUNIA | |
| 3.6.2 ATX Technologies | |
| 3.6.3 InfoMove | |
| 3.6.4 MobileAria | |
| 3.6.5 OnStar | |
| 3.6.6 Visteon | |
| 3.6.7 Wingcast | |
| CHAPTER IV: Market Dynamics and Forecast | |
| 4.0 Background | |
| 4.1 Market Conditions | |
| 4.1.1 War on Terrorism | |
| 4.2 Market Drivers | |
| 4.2.1 Adoption of Wireless Web | |
| 4.2.2 Increased 911 Calling | |
| 4.2.3 Convergence in Wireless Services | |
| 4.2.4 Other Mobile Application Drivers | |
| 4.3 Wireless Carriers | |
| 4.3.1 Revenue Models | |
| 4.3.1.1 Advertising | |
| 4.3.1.2 M-Commerce | |
| 4.4 Key Trends and Issues | |
| 4.4.1 Privacy and Security | |
| 4.4.2 Spam | |
| 4.4.3 Data Protection | |
| 4.4.4 FCC Regulation/Opt-In | |
| 4.4.5 Technology Standards | |
| 4.4.6 Network Interoperability | |
| 4.5 Market Size and Forecast | |
| 4.5.1 Wireless Infrastructure Revenues | |
| 4.5.1.1 Wireless Subscribers | |
| 4.5.1.2 Wireless Cell Sites | |
| 4.5.1.3 Revenue Forecasts | |
| 4.5.2 Location-Based Services Revenues | |
| 4.5.2.1 Wireless Subscribers | |
| 4.5.2.2 Subscription Fees | |
| 4.5.2.3 Revenue Forecasts | |
| 4.5.3 Telematics Revenues | |
| 4.5.3.1 Vehicles Equipped with Telematics | |
| 4.5.3.2 Telematics Usage | |
| 4.5.3.3 Revenue Forecasts | |
| 4.5.4 Total Location-Based Revenues | |
| 4.6 Conclusion | |
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LIST OF TABLES & FIGURES |
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| Tables | |
| 1.1 Summary of FCC Requirements | |
| 1.2 Location-Finding Technology Accuracy, Cost and Availability | |
| 1.3 US Wireless Carriers Status of FCC E911, Phase II | |
| 2.1 Comparison of Location-Finding Technologies | |
| 2.2 Comparison of Network-Based And Handset-Based Location | |
| 2.3 Table of Location-Finding Technologies By Company | |
| 3.1 Location-Based Categories and Services | |
| 3.2 Telematics Service Companies | |
| Figures | |
| 1.1 Landline 911 | |
| 1.2 Current Wireless 911 | |
| 1.3 Wireless Location Architecture for E911 | |
| 1.4 Call Flow For Wireless E911, Phase II | |
| 1.5 Cell Site/Sector ID Method | |
| 1.6 Time Difference of Arrival (TDOA) Method | |
| 1.7 Angle of Arrival (AOA) | |
| 1.8 Assisted GPS (A-GPS) Method | |
| 1.9 EOTD Method | |
| 1.10 Wireless Assisted GPS (WAG) Architecture | |
| 1.11 Compaq Discovery Location Solutions | |
| 1.12 Ericsson Mobile Location Solution | |
| 1.13 Nortel Mobile Location Center | |
| 3.0 Wireless Location Benefits | |
| 4.1 Wireless 911 Calls -- Annual Calls -- 1999-2000 | |
| 4.2 North American Wireless Subscribers, By Country -- 2002 | |
| 4.3 North American Wireless Subscribers -- 2002-2006 | |
| 4.4 US Cell Site Deployments -- June 1998 –--June 2001 | |
| 4.5 North American Cell Site Installation -- 201-2006 | |
| 4.6 North American Cell Site Installed Base -- 2001-2006 | |
| 4.7 Percent of Cell Sites Upgraded -- 2001-2006 | |
| 4.8 Phase II Infrastructure Revenues -- 2001-2006 | |
| 4.9 Location-Based Service Subscribers -- 2001-2006 | |
| 4.10 Annual Revenue Per LBS Subscribers -- 2001-2006 | |
| 4.11 Location-Based Services Revenues -- 20001-2006 | |
| 4.12 North American Vehicles Sold With Telematics -- 2001-2006 | |
| 4.13 North American Vehicles Registered and Equipment with Telematics -- 2001-2006 | |
| 4.14 Telematics Users, Cars/Light Trucks -- 2001-2006 | |
| 4.15 Annual Telematics Revenues, Per Subscribers -- 2001-2006 | |
| 4.16 Telematics Revenues -- 2001-2006 | |
| 4.17 Total Location-Based Revenues -- 2001-2006 | |
