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TABLE OF CONTENTS

Section

CHAPTER I:      Executive Summary

   1.0  Introduction and Definitions

   1.1  Wireless is the Key to Today’s Telecom Market

   1.2  Mobility is the On-Premises Application of Wireless

   1.3  Market Drivers

   1.4  Overview of the Market

   1.5  Competition Between Licensed and Unlicensed Frequencies

   1.6  Major Objectives of the Report

   1.7  Guide to the Report

   1.8  Methodology  

CHAPTER II: History, Definitions and Direction of the Wireless PBX Market

   2.0  Introduction

   2.1  Definition of Wireless PBXs and Key Systems

   2.2  Definition of Unlicensed Frequencies

   2.3  Definition of Licensed Frequencies

   2.4  Wireless Centrex

   2.5  Infrared Implementation

   2.6  The Niche for Systems Integrators

   2.7  The Long Term (Ten Year Potential)  

CHAPTER III:  Driving and Enabling Forces

   3.0  Introduction

   3.1  Customer Service

   3.2  Maintain Contact with Corporate Networks While Mobile

   3.3  Use of Cordless in the Residence

   3.4  Employee Availability -- On and Off Premises

   3.5  Carrier Desire to Provide In-house Services

   3.6  Decrease the Expense of Adds, Moves and Changes

   3.7  Full PBX Functionality Wherever Employees are Located

   3.8  Voice and Data Convergence to Wireless Terminals

   3.9  Increase PBX Competition

   3.10  Carrier Desire to Reduce Churn

   3.11  Enabling Forces

   3.12  Licensed and Unlicensed Spectrum Availability

   3.13  New Handset Technology

   3.14  Acceptance of Wireless Over Fixed Phones

   3.15  Acceptance of Wireless On-Premises Equipment by Major Vendors

   3.16  Movement to G3

   3.17  Decreasing Prices  

CHAPTER IV:  Unlicensed vs. Licensed Frequencies

   4.0  Introduction

   4.1  Advantages of Wireless PBXs and Key Systems

   4.2  Disadvantages of Wireless PBXs and Key Systems

   4.3  Advantages of Licensed Frequencies

   4.4  Disadvantages of Licensed Frequencies

   4.5  Product Descriptions -- Unlicensed Frequencies

      4.5.1  SpectraLink

      4.5.2  Alcatel

      4.5.3  Avaya

   4.6  Product Description -- License Frequencies

      4.6.1  Ericsson

      4.6.2  Motorola

      4.6.3  Nokia  

CHAPTER V:  Vendor Profiles

   5.0  Introduction

   5.1  General Strategies by Type of Vendors

   5.2  Specific Vendors Discussed

   5.3  Alcatel

      5.3.1  Products

      5.3.2  Strategy

   5.4  AT&T Wireless

      5.4.1  Products

      5.4.2  Strategy

   5.5  Avaya

      5.5.1  Products

      5.5.2  Application Example

      5.5.3  Strategy

   5.6  Cisco

      5.6.1  Products

      5.6.2  Strategy

   5.7  Comdial

      5.7.1  Products

      5.7.2  Strategy

   5.8  ECI Telecom

      5.8.1  Products

      5.8.2  Strategy

   5.9  eOn Communications

      5.9.1  Products

      5.9.2  Strategy

   5.10   Ericsson

      5.10.1  Products

      5.10.2  Strategy

   5.11 Fujitsu BCS

      5.11.1  Products

      5.11.2  Strategy

   5.12  Intecom

      5.12.1  Products

      5.12.2  Strategy

   5.13  Inter-Tel

      5.13.1  Products

      5.13.2  Strategy

   5.14  Mitel Networks

      5.14.1  Products

      5.14.2  Strategy

   5.15  Motorola

      5.15.1   Products

      5.15.2  Strategy

   5.16  NEC American Corporate Networks Group

      5.16.1  Products

      5.16.2  Applications

      5.16.3  Strategy

   5.17  Nokia

      5.17.1  Products

      5.17.2  Strategy

   5.18  Nortel Networks

      5.18.1  Products

      5.18.2  Example

      5.18.3  Strategy

   5.19  Redcom

      5.19.1  Products

      5.19.2  Strategy

   5.20  Siemens ICN

      5.20.1  Products

      5.20.2  Strategy

   5.21  SpectraLink Corporation

      5.21.1  Products

      5.21.2  Examples of Applications

      5.21.3  Strategy

   5.22  Spectrix

      5.22.1  Products

      5.22.2  Strategy

   5.23  Symbol Technologies

      5.23.1  Products

      5.23.2  Strategy

   5.24  3Com

      5.24.1  Products

      5.24.2  Strategy  

CHAPTER VI    Market Forecasts

   6.0  Introduction

   6.1  Methodology

   6.2  Revenue Forecasts Total Market

   6.3  Revenue Forecasts for Wireless PBXs

   6.4  Revenue Forecasts for Wireless Key Systems

   6.5  Ratio Analysis of PBXs vs. Key Systems and Handsets vs. Base Station Market Segments

   6.6  Revenue Analysis for Licensed Frequencies vs. Unlicensed Frequencies Implementations

   6.7  Revenue Forecasts vs. Industry Sector

   6.8  Revenue Forecasts by Establishment Size  

LIST OF FIGURES

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