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Conferences DIRECTORY DA/Call Center Optimization Services |
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| TABLE OF CONTENTS |
| Section |
| CHAPTER I: Executive Summary |
| 1.1 Introduction and Definition of the Residence |
| 1.2 Four Different Technologies used to Provide Broadband Access Services |
| 1.3 The Key Battle is Between xDSL and Cable TV Modems |
| 1.4 Broadband Applications Drive the Market |
| 1.5 The Internet is a Crucial Standard as Well as an Information Source |
| 1.6 Technology Enables the Market |
| 1.7 Market Overview |
| 1.7.1 The Total US Market |
| 1.7.2 The Market Segmented by Access Technology |
| 1.7.3 Comparison of xDSL and Cable TV Modems |
| 1.8 Strategic Outlook for the Different Types of Carriers Offering Broadband Access Service to the Residence |
| 1.8.1 ILECs |
| 1.8.2 Cable TV Service Providers |
| 1.8.3 Satellite Service Providers |
| 1.8.4 Internet Service Providers |
| 1.8.5 IXCs |
| 1.9 Major Objectives of the Report |
| 1.10 Guide to the Report |
| CHAPTER II: History, Definition and Direction of Broadband |
| 2.1 Introduction |
| 2.2 Definition of the Residence |
| 2.3 Technologies Used to Provide Broadband Access Services to the Residence |
| 2.4 IT in the Residence: 1990 |
| 2.5 IT in the Residence: 2000 |
| 2.6 IT in the Residence: 2010 |
| 2.7 Conclusions |
| CHAPTER III: Services Product Offerings |
| 3.1 Introduction |
| 3.2 xDSL Service Offerings Break the Last Mile Barrier |
| 3.2.1 Versions of xDSL |
| 3.2.1.1 HDSL |
| 3.2.1.2 SDSL |
| 3.2.1.3 HDSL2 |
| 3.2.1.4 ADSL and RADSL |
| 3.2.1.5 CDSL of UDSL |
| 3.2.1.6 VDSL |
| 3.3 An Example of an xDSL Offering |
| 3.4 Advantages and Disadvantages of xDSL |
| 3.5 Cable TV Modems are Installed in Over One Million Residences |
| 3.6 Advantages and Disadvantages of Cable TV Modems |
| 3.7 ISDN Is Still a Factor |
| 3.8 Advantages and Disadvantages of ISDN Access |
| 3.9 Internet Access by Direct Satellite Services |
| 3.10 Advantages and Disadvantages of Direct Satellite Access |
| CHAPTER IV: Applications |
| 4.1 Introduction |
| 4.2 The Internet |
| 4.3 Intranets |
| 4.4 Extranets |
| 4.5 One-Way Entertainment from the Internet |
| 4.6 Downloading Software |
| 4.7 E-Mail |
| 4.8 Distance Learning -- Elementary School Through College |
| 4.9 Distance Learning from Corporations to Employees |
| 4.10 Distance Medicine -- Doctor's Office in the Residence |
| 4.11 Telecommuters Access Corporate Information |
| 4.12 E-Business to Consumers |
| 4.13 Business-to-Business E-Commerce |
| CHAPTER V: Service Providers and Their Strategies |
| 5.1 Introduction |
| 5.2 General Strategies by Type of Vendor |
| 5.3 Alaska Communications Systems |
| 5.3.1 Products |
| 5.3.2 Strategy |
| 5.4 Ameritech |
| 5.4.1 Products |
| 5.4.2 Strategy |
| 5.5 AT&T |
| 5.5.1 Products |
| 5.5.2 Strategy |
| 5.6 Bell Atlantic |
| 5.6.1 Products |
| 5.6.2 Strategy |
| 5.7 Bell Canada |
| 5.7.1 Products |
| 5.7.2 Strategy |
| 5.8 BellSouth |
| 5.8.1 Products |
| 5.8.2 Strategy |
| 5.9 Cablevision |
| 5.9.1 Products |
| 5.9.2 Strategy |
| 5.10 CenturyTel |
| 5.10.1 Products |
| 5.10.2 Strategy |
| 5.11 Comcast Corporation |
| 5.11.1 Products |
| 5.11.2 Strategy |
| 5.12 Covad |
| 5.12.1 Products |
| 5.12.2 Strategy |
| 5.13 Cox Communications |
| 5.13.1 Products |
| 5.13.2 Strategy |
| 5.14 Epoch Internet |
| 5.14.1 Products |
| 5.14.2 Strategy |
| 5.15 GTE |
| 5.15.1 Products |
| 5.15.2 Strategy |
| 5.16 HarvardNet |
| 5.16.1 Products |
| 5.16.2 Strategy |
| 5.17 Hughes Network Systems |
| 5.17.1 Products |
| 5.17.2 Strategy |
| 5.18 Intermedia |
| 5.18.1 Products |
| 5.18.2 Strategy |
| 5.19 Media One |
| 5.19.1 Products |
| 5.19.2 Strategy |
| 5.20 NorthPoint Communications |
| 5.20.1 Products |
| 5.20.2 Strategy |
| 5.21 ORCONET.com |
| 5.21.1 Products |
| 5.21.2 Strategy |
| 5.22 Pacific Bell |
| 5.22.1 Products |
| 5.22.2 Strategy |
| 5.23 PSINet |
| 5.23.1 Products |
| 5.23.2 Strategy |
| 5.24 Qwest |
| 5.24.1 Products |
| 5.24.2 Strategy |
| 5.25 Rhythms NetConnections |
| 5.25.1 Products |
| 5.25.2 Strategy |
| 5.26 Rogers Communications |
| 5.26.1 Products |
| 5.26.2 Strategy |
| 5.27 Shaw Communications |
| 5.27.1 Products |
| 5.27.2 Strategy |
| 5.28 Southwestern Bell |
| 5.28.1 Products |
| 5.28.2 Strategy |
| 5.29 Sprint |
| 5.29.1 Products |
| 5.29.2 Strategy |
| 5.30 Teledesic |
| 5.30.1 Products |
| 5.30.2 Strategy |
| 5.31 Time Warner |
| 5.31.1 Products |
| 5.31.2 Strategy |
| 5.32 US West |
| 5.32.1 Products |
| 5.32.2 Strategy |
| 5.33 UUNET |
| 5.33.1 Products |
| 5.33.2 Strategy |
| 5.34 Zyan Communications |
| 5.34.1 Products |
| 5.34.2 Strategy |
| CHAPTER VI: Demographics |
| 6.1 Demographics Describe a Population |
| 6.2 Total Employees Who Work at Home |
| 6.3 Self Employed Persons with Home-Based Businesses |
| 6.4 Multiple Job Holders |
| 6.5 Adults Taking Work Related Adult Education Classes |
| 6.6 Total Housing Units and Costs |
| 6.7 Office Equipment Used by Households |
| 6.8 Use of Cable TV |
| 6.9 Internet Access |
| 6.10 Use of the Internet for Corporate Applications |
| 6.11 Messages Sent and Received by Office Workers |
| 6.12 New Businesses Need Internet Connections |
| 6.13 Cellular Use for Data Applications |
| 6.14 Conclusions |
| CHAPTER VII: Market Drivers and Strategies |
| 7.1 Introduction |
| 7.2 The Internet is Key |
| 7.3 Broadband Applications in the Residence |
| 7.4 Businesses Located in the Residence |
| 7.5 Competition for Broadband Access |
| 7.6 Technology is Available |
| 7.7 PCs Can Handle Broadband Information at Low Cost |
| 7.7.1 Strategies |
| 7.8 ILECs |
| 7.8.1 Strategies |
| 7.9 IXCs |
| 7.9.1 Strategies |
| 7.10 Cable TV Providers |
| 7.10.1 Strategies |
| 7.11 Satellite Service Providers |
| 7.11.1 Strategies |
| 7.12 Internet Service Providers (ISPs) |
| 7.12.1 Strategies |
| 7.13 Equipment Manufacturers |
| 7.13.1 Strategies |
| CHAPTER VIII: Market Forecasts and Business Opportunities |
| 8.1 Introduction |
| 8.2 Forecasts for xDSL Services to the Residence |
| 8.3 Forecasts for Cable TV Modem Access Services to the Residence |
| 8.4 Forecast for ISDN Access Services to the Residence |
| 8.5 Forecasts for Direct Broadcast Satellite Services to the Residence |
| 8.6 Comparisons of the Individual Services |
| 8.6.1 Landlines Only |
| 8.6.2 All Access Lines (Land and Satellite) |
| 8.6.3 Percentage of Access Methods |
| 8.6.4 Comparison of xDSL with Cable TV Modems |
| 8.6.5 xDSL Access Lines by Type |
| 8.6.6 Segmentation by Type of Residence |
|
LIST OF FIGURES AND TABLES |
| Figure |
| 1.1 Revenue Forecast Broadband Lines Installed in the Residence |
| 1.2 Revenue Forecast DSL Lines Installed in the Residence |
| 1.3 Revenue Forecast Cable TV Modems Installed in the Residence |
| 1.4 Revenue Forecast ISDN Lines Installed in the Residence |
| 1.5 Revenue Forecast Direct Broadcast Satellite Terminals Installed in the Residence |
| 1.6 Ratio of Residential Cable Modem to xDSL by Installed Base |
| 1.7 Ratio of Residential Cable Modem to xDSL by Revenue |
| 8.1 DSL Lines Installed in the Residence |
| 8.2 Revenue Forecast DSL Lines Installed in the Residence |
| 8.3 Cable TV Modems Installed in the Residence |
| 8.4 Revenue Forecast Cable TV Modems Installed in the Residence |
| 8.5 ISDN Lines Installed in the Residence |
| 8.6 Revenue Forecast ISDN Lines Installed in the Residence |
| 8.7 Direct Broadcast Satellite Terminals Installed in the Residence |
| 8.8 Revenue Forecast Direct Broadcast Satellite Terminals Installed in the Residence |
| 8.9 Total Broadband Land Lines Installed in the Residence |
| 8.10 Revenue Forecast Land Lines Installed in the Residence |
| 8.11 Total Broadband Access Lines Installed in the Residence |
| 8.12 Revenue Forecast Broadband Lines Installed in the Residence |
| 8.13 Revenue Percentages of Residential Broadband Access Methods 1999 |
| 8.14 Revenue Percentages of Residential Broadband Access Methods 2004 |
| 8.15 Installed Base Percentages of Residential Broadband Access Methods 1999 |
| 8.16 Installed Base Percentages of Residential Broadband Access Methods 2004 |
| 8.17 Ratio of Residential Cable Modem to xDSL, by Installed Base |
| 8.18 Ratio of Residential Cable Modem to xDSL by Revenue |
| 8.19 Total Number of Residential DSL Access Lines by Type 1999 and 2004 |
| 8.20 Access Revenue by Demographics Detached Single Family Residence |
| 8.21 Access Revenue by Demographics Attached Single Family Residence |
| 8.22 Access Revenue by Demographics Two to Four Units |
| 8.23 Access Revenue by Demographics Five to Nine Units |
| 8.24 Access Revenue by Demographics Ten to Nineteen Units |
| 8.25 Access Revenue by Demographics Twenty to Forty-Nine Units |
| 8.26 Access Revenue by Demographics Fifty or More Units |
| 8.27 Access Revenue by Demographics Mobile Homes and Trailers |
| Table |
| 6.1 Total Employees in the Labor Workforce Full Time Work at Home |
| 6.2 Ranking of Top Ten States Total Employees in the Labor Force Full Time Work at Home |
| 6.3 Self-Employed Persons w/Home Based Businesses by Occupation |
| 6.4 Self-Employed Persons w/Home Based Businesses by Industry |
| 6.5 Self-Employed Persons w/Home-Based Businesses Percent Distribution by Hours Worked at Home |
| 6.6 Multiple Job Holders |
| 6.7 Reasons for Multiple Job Holding |
| 6.8 Adults Taking Work-Related Adult Education Classes |
| 6.9 Total Housing Units |
| 6.10 Monthly Housing Costs as a Percent of Income |
| 6.11 Appliances and Office Equipment Used by Households Percent, 1997 |
| 6.12 Appliances and Office Equipment Used by Households Percent by Region, Northeast,1997 |
| 6.13 Appliances and Office Equipment Used by Households Percent by Region, Midwest, 1997 |
| 6.14 Appliances and Office Equipment Used by Households Percent by Region, South,1997 |
| 6.15 Appliances and Office Equipment Used by Households Percent by Region, West, 1997 |
| 6.16 Use of Cable Television |
| 6.17 Internet Access By Percent, By Age |
| 6.18 Internet Access By Percent By Household Income |
| 6.19 Consumer spending Per Person Per Year for Consumer Online Internet Access |
| 6.20 Applications for Corporate Intranets Percentage of Large Companies Using the Application |
| 6.21 Number of Messages Sent and Received Daily by an Average Office Worker in the US |
| 6.22 Average Total Messages Sent and Received Daily by Type of Job, 1999 |
| 6.23 Average Total E-mails Sent and Received Daily by Office Workers |
| 6.24 New Business with Payrolls |
| 6.25 Cellular Subscribers and Wireless Data Subscribers (WW) |
