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TABLE OF CONTENTS 

SECTION I:  Survey Profile

  1.0    Introduction

  1.1    Findings
    Exhibit 1.1     Category of Respondent
    Exhibit 1.2     Category of Carrier Respondent
    Exhibit 1.3     Percent of Respondents Currently Storing Lines in a LIDB, All Respondents
    Exhibit 1.4     Percent of Carrier Respondents Currently Storing Lines in a LIDB, All Respondents
    Exhibit 1.5     Percent of Respondents Currently Storing Lines in a LIDB, CLECs
    Exhibit 1.6     Percent of Respondents Currently Storing Lines in a LIDB, Non-CLECs
    Exhibit 1.7     Length of Time With Current LIDB Provider, All Respondents
    Exhibit 1.8     Length of Time With Current LIDB Provider, CLECs

    Exhibit 1.9     Length of Time With Current LIDB Provider, Non-CLECs
    Exhibit 1.10   LIDB Provider Used
    Exhibit 1.11   Size of Respondent, by Number of Access Lines
    Exhibit 1.12   Percent of Carriers with Plans to Switch LIDB Providers
    Exhibit 1.13   Contributors to Decision to Store in Another LIDB  
SECTION II:  Selection Criteria
  2.0    Introduction
  2.1    Findings
    Exhibit 2.1     Rating of LIDB Provider Selection Criteria, All Respondents
    Exhibit 2.2     Rating of LIDB Provider Selection Criteria, CLECs
    Exhibit 2.3     Rating of LIDB Provider Selection Criteria, Non-CLECS
    Exhibit 2.4     Rating of LIDB Provider Selection Criteria, SBC LIDB Clients
    Exhibit 2.5     Rating of LIDB Provider Selection Criteria, VeriSign LIDB Clients
    Exhibit 2.6     Rating of LIDB Provider Selection Criteria, SNET LIDB Clients
    Exhibit 2.7     Rating of LIDB Provider Selection Criteria, BellSouth LIDB Clients
    Exhibit 2.8     Rating of LIDB Provider Selection Criteria, Sprint LIDB Clients
    Exhibit 2.9     Rating of LIDB Provider Selection Criteria, Verizon LIDB Clients
    Exhibit 2.10   Selection Criteria – Compensation/Revenue Generation, by LIDB Provider
    Exhibit 2.11   Selection Criteria – Storage Fees and Non-Recurring Set-Up Fees, by LIDB Providers
    Exhibit 2.12   Selection Criteria – Degree of Data Security, by LIDB Provider
    Exhibit 2.13   Selection Criteria – Level of Fraud Control, by LIDB Provider
    Exhibit 2.14   Selection Criteria – Data Confidentiality by LIDB Provider
    Exhibit 2.15   Selection Criteria – Data Administration Interface, by LIDB Provider
    Exhibit 2.16   Selection Criteria – Operational Support, by LIDB Provider
    Exhibit 2.17   Selection Criteria – Privacy Manager, by LIDB Provider
    Exhibit 2.18   Selection Criteria – Standard Interface vs. Proprietary Interface, by LIDB Provider
    Exhibit 2.19   Selection Criteria – Prior Relationship, by LIDB Provider
    Exhibit 2.20   Proximity, by LIDB Provider
    Exhibit 2.21   ABS to Facilitate Call Completion, by LIDB Provider
    Exhibit 2.22   Selection Criteria – Ability To Offer Other Vertical Services, by LIDB Provider
    Exhibit 2.23   Selection Criteria – Not A Competitor, by LIDB Provider
    Exhibit 2.24   Selection Criteria – Technical Expertise, by LIDB Provider
    Exhibit 2.25   Selection Criteria – Easy To Do Business With/Responsiveness/Flexibility, by LIDB Provider
    Exhibit 2.26   Criteria – Type/Number of Services Offered to QO’s, by LIDB Provider
    Exhibit 2.27   Rating of LIDB Provider Selection Criteria, by Users with Less than 100 Thousand Lines
    Exhibit 2.28   Rating of LIDB Provider Selection Criteria, by Users with 100 Thousand to 1 Million Lines
    Exhibit 2.29   Rating of LIDB Provider Selection Criteria, by Users with More than 1 Million Lines
    Exhibit 2.30   Selection Criteria – Compensation/Revenue Generation, by Line Size
    Exhibit 2.31   Selection Criteria – Storage Fees and On-Recurring Set-Up Fees, by Lines Size
    Exhibit 2.32   Selection Criteria – Degree of Security, by Lines Size
    Exhibit 2.33   Selection Criteria – Level of Fraud Control, by Line Size
    Exhibit 2.34   Selection Criteria – Data Confidentiality, by Line Size
    Exhibit 2.35   Selection Criteria – Data Administration Interface, by Line Size
    Exhibit 2.36   Selection Criteria – Operational Support, by Line Size
    Exhibit 2.37   Selection Criteria – Privacy Manager, by Line Size
    Exhibit 2.38   Selection Criteria – Type/Number of Services Offered to QO’s, by Line Size
    Exhibit 2.39   Selection Criteria – Prior Relationship, by Line Size
    Exhibit 2.40   Selection Criteria – Proximity, by Line Size
    Exhibit 2.41   Selection Criteria – ABS to Facilitate Call Completion, by Line Size
    Exhibit 2.42   Selection Criteria – Ability to Offer Other Vertical Services (beside ABS), by Line Size
    Exhibit 2.43   Selection Criteria – Not A Competitor, by Line Size
    Exhibit 2.44   Selection Criteria – Technical Expertise, by Lines Size
    Exhibit 2.45   Selection Criteria – Easy to Do Business With/Responsiveness/Flexibility, by Line Size
    Exhibit 2.46   Selection Criteria – Type/Number of Services Offered to QO’s , by Lines Size  
Section III:  Satisfaction Ratings
  3.0    Introduction
  3.1    Findings
    Exhibit 3.1     Satisfaction Ratings with Provider Services, All Respondents
    Exhibit 3.2     Satisfaction Ratings with Provider Services, CLECs
    Exhibit 3.3     Satisfaction Ratings with Provider Services, Non-CLECs
    Exhibit 3.4     Satisfaction Ratings with Provider Services, by Users with Less than 100 Thousand Lines
    Exhibit 3.5     Satisfaction Ratings with Provider Services, by Users with 100 Thousand to 1 Million Lines
    Exhibit 3.6     Satisfaction Ratings with Provider Services, by Users with More than 1 Million Lines
    Exhibit 3.7     Satisfaction Ratings – Compensation/Revenues Generation, by Line Size
    Exhibit 3.8     Satisfaction Ratings – Storage Fees and Non-Recurring Set-Up Fees, by Line Size
    Exhibit 3.9     Satisfaction Ratings – Degree of Data Security, by Line Size
    Exhibit 3.10   Satisfaction Ratings – Storage of Data, by Line Size
    Exhibit 3.11   Satisfaction Ratings – Level of Fraud Control, by Line Size
    Exhibit 3.12   Satisfaction Ratings – Data Confidentiality, by Line Size
    Exhibit 3.13   Satisfaction Ratings – Data Administration Interface, by Line Size
    Exhibit 3.14   Satisfaction Ratings – Operational Support, by Lines Size
    Exhibit 3.15   Satisfaction Ratings – Standard Interface vs. Proprietary Interface, by Line Size
    Exhibit 3.16   Satisfaction Level – ABS to Facilitate Call Completion, by Lines Size
    Exhibit 3.17   Satisfaction Ratings – Ability to Offer Other Vertical Services, By Line Size
    Exhibit 3.18   Satisfaction Ratings – Technical Expertise, by Line Size
    Exhibit 3.19   Satisfaction Ratings – Easy to do Business With/Responsiveness/Flexibility, by Line Size
    Exhibit 3.20   Satisfaction Ratings – Type/Number of Services Offered to QO’s, by Line Size
    Exhibit 3.21   Satisfaction Ratings – Overall Satisfaction, by Line Size  
Section IV:  Data Administration Technologies
  4.0    Introduction
  4.1    Findings
    Exhibit 4.1     Rating of Data Administration Technologies, All Respondents
    Exhibit 4.2     Rating of Data Administration Technologies, CLECs
    Exhibit 4.3     Rating of Data Administration Technologies, Non-CLECs
    Exhibit 4.4     Rating of Data Administration Technologies, VeriSign LIDB Clients
    Exhibit 4.5     Rating of Data Administration Technologies, SBC LIDB Clients
    Exhibit 4.6     Rating of Data Administration Technologies, SNET LIDB Clients
    Exhibit 4.7     Rating of Data Administration Technologies, BellSouth LIDB Clients
    Exhibit 4.8     Rating of Data Administration Technologies, Sprint LIDB Clients
    Exhibit 4.9     Rating of Data Administration Technologies, Verizon LIDB Clients
    Exhibit 4.10   Rating of Data Administration Technologies, by Users with Less than 100 thousand Lines
    Exhibit 4.11   Rating of Data Administration Technologies, by Users with 100 Thousand Lines to 1 Million Lines
    Exhibit 4.12   Rating of Data Administration Technologies, by Users with More than 1 Million Lines
    Exhibit 4.13   Rating of Data Administration Technologies – Magnet Tape, by Line Size
    Exhibit 4.14   Rating of Data Administration Technologies – Web Interface, by Line Size
    Exhibit 4.15   Rating of Data Administration Technologies – Electronic Fees, by Line Size  
Section V:  Query Originator Profiles
  5.0    Introduction
  5.1    Findings
    Exhibit 5.1     Category of Query Originator (QO) Respondents
    Exhibit 5.2     Percent of Respondents Utilizing a Hub Provider
    Exhibit 5.3     Percent of Respondents Utilizing a Hub Provider, CLECs
    Exhibit 5.4     Percent of Respondents Utilizing a Hub Provider, Non-CLECs
    Exhibit 5.5     Percent of Respondents Utilizing a Hub Provider, by Line Size
    Exhibit 5.6     Percent of Respondents Not Utilizing a Hub Provider, by Line Size
    Exhibit 5.7     Percent of Respondents Utilizing a Hub Provider, by Users with Less than 100 Thousand     Lines
    Exhibit 5.8     Percent of Respondents Utilizing a Hub Provider, by Users with 100 Thousand to 1 Million Lines
    Exhibit 5.9     Percent of Respondents Utilizing a Hub Provider, by Users with More than 1 Million Lines
    Exhibit 5.10   Hub Provider Used
    Exhibit 5.11   Primary Hub Functions
    Exhibit 5.12   Primary Hub Functions, CLECs
    Exhibit 5.13   Primary Hub Functions, Non-CLECs
    Exhibit 5.14   Primary Hub Functions, by Users with Less than 100 Thousand Lines
    Exhibit 5.15   Primary Hub Functions, by Users with 100 Thousand to 1 Million Lines
    Exhibit 5.16   Primary Hub Functions, by Users with More than 1 Million Lines
Section VI:  QO Applications/Functions
  6.0    Introduction
  6.1    Findings
    Exhibit 6.1     Rating of LIDB QO Application/Function, All Respondents
    Exhibit 6.2     Rating of LIDB QO Application/Function, CLECs
    Exhibit 6.3     Rating of LIDB QO Application/Function, Non-CLECs
    Exhibit 6.4     Rating of LIDB QO Application/Function, Use Hub Providers
    Exhibit 6.5     Rating of LIDB QO Application/Function, Launch Own Queries
    Exhibit 6.6     Rating of LIDB QO Application/Function, Hub Providers
    Exhibit 6.7     Rating of LIDB QO Application/Function, VeriSign Hub Clients
    Exhibit 6.8     Rating of LIDB QO Application/Function, TSI Hub Clients
    Exhibit 6.9     Rating of LIDB QO Application/Function, SNET Hub Clients
    Exhibit 6.10   Rating of LIDB QO Application/Function, TNS Hub Clients
    Exhibit 6.11   LIDB QO Application/Function – Privacy Manager, by Hub Providers
    Exhibit 6.12   LIDB QO Application/Function – Calling Name, by Hub Provider
    Exhibit 6.13   LIDB QO Application/Function – Calling Card Verification, by Hub Providers
    Exhibit 6.14   LIDB QO Application/Function – Message Settlements, by Hub Provider
    Exhibit 6.15   LIDB QO Application/Function – Fraud Prevention, by Hub Provider
    Exhibit 6.16   LIDB QO Application/Function – Billing and Collection, by Hub Provider
    Exhibit 6.17   LIDB QO Application/Function – Operator Support, by Hub Provider
    Exhibit 6.18   LIDB QO Application/Function – Branding, by Hub Provider
    Exhibit 6.19   LIDB QO Application/Function – Call Routing, by Hub Provider
    Exhibit 6.20   LIDB QO Application/Function – Operator Handling, by Hub Provider
    Exhibit 6.21   LIDB QO Application/Function – Blocking/Screening, by Hub Provider
    Exhibit 6.22   LIDB QO Application/Function – Type of Service Associated with End Users, by Hub Providers
    Exhibit 6.23   LIDB QO Application/Function – Preferred Language, by Hub Provider
    Exhibit 6.24   LIDB QO Application/Function – Identification of Service Providers for Each Number, by Hub Provider
    Exhibit 6.25   Rating of LIDB QO Application/Function, by Users with Less than 100 Thousand Lines
    Exhibit 6.25   Rating of LIDB QO Application/Function, by Users with 100 Thousand to 1 Million Lines
    Exhibit 6.27   Rating of LIDB QO Application/Function, by Users with more than 1 Million Lines
    Exhibit 6.28   LIDB QO Application/Function – Privacy Manager, by Line Size
    Exhibit 6.29   LIDB QO Application/Function – Calling Name, by Line Size
    Exhibit 6.30   LIDB QO Application/Function – Calling Card Verification, by Line Size
    Exhibit 6.31   LIDB QO Application/Function – Message Settlement, by Line Size
    Exhibit 6.32   LIDB QO Application/Function – Fraud Prevention, by Line Size
    Exhibit 6.33   LIDB QO Application/Function – Billing and Collection, by Line Size
    Exhibit 6.34   LIDB QO Application/Function – Operator Support, by Line Size
    Exhibit 6.35   LIDB QO Application/Function – Branding, by Line Size
    Exhibit 6.36   LIDB QO Application/Function – Call Routing, by Line Size
    Exhibit 6.37   LIDB QO Application/Function – Operator Handling, by Line Size
    Exhibit 6.38   LIDB QO Application/Function – Blocking/Screening, by Line Size
    Exhibit 6.39   LIDB QO Application/Function – Type of Service Associated with End Users, by Line Size
    Exhibit 6.40   LIDB QO Application/Function – Preferred Language, by Line Size

    Exhibit 6.41   LIDB QO Application/Function – Identification of Service Providers for Each Number, by Line Size  
Section VII:  Query Data Characteristics
  7.0    Introduction
  7.1    Findings
    Exhibit 7.1     Rating of Query Data Characteristics, All Respondents
    Exhibit 7.2     Rating of Query Data Characteristics, CLECs
    Exhibit 7.3     Rating of Query Data Characteristics, Non-CLECs
    Exhibit 7.4     Rating of Query Data Characteristics, Hub Providers
    Exhibit 7.5     Rating of Query Data Characteristics, Launch Own Queries
    Exhibit 7.6     Rating of Query Data Characteristics, Use Hub Providers
    Exhibit 7.7     Rating of Query Data Characteristics, VeriSign Hub Clients
    Exhibit 7.8     Rating of Query Data Characteristics, SNET Hub Clients
    Exhibit 7.9     Rating of Query Data Characteristics, TSI Hub Clients
    Exhibit 7.10   Rating of Query Data Characteristics, TSN Hub Clients
    Exhibit 7.11   Rating of Query Data Characteristics, by Hub Provider
    Exhibit 7.12   Query Data Characteristics – Types of Data, by Hub Provider
    Exhibit 7.13   Query Data Characteristics – Ubiquity of Data Offerings, by Hub Provider
    Exhibit 7.14   Query Data Characteristics – Data Accuracy, by Hub Provider
    Exhibit 7.15   Query Data Characteristics – Data Downloading, by Hub Provider
    Exhibit 7.16   Query Data Characteristics – Transaction-based Access, by Hub Provider
    Exhibit 7.17   Query Data Characteristics – Ability to Store LIDB Responses, by Hub Provider
    Exhibit 7.18   Query Data Characteristics – GetData Capability, by Hub Provider
    Exhibit 7.19   Query Data Characteristics – Timely Deployment of New Data, by Hub Provider
    Exhibit 7.20   Rating of Services and Fees by QO’s, by Users with Less than 100 Thousand Lines
    Exhibit 7.21   Rating of Services and Fees by QO’s, by Users with 100 Thousand to 1 Million Lines
    Exhibit 7.22   Rating of Services and Fees by QO’s, by Users with More than 1 Million Lines
    Exhibit 7.23   Query Data Characteristics – Query Charges, by Line Size
    Exhibit 7.24   Query Data Characteristics – Types of Data, by Line Size
    Exhibit 7.25   Query Data Characteristics – Ubiquity of Data Offering, by Line Size
    Exhibit 7.26   Query Data Characteristics – Data Accuracy, by Line Size
    Exhibit 7.27   Query Data Characteristics – Data Download, by Line Size
    Exhibit 7.28   Query Data Characteristics – Transaction-based Access, by Line Size
    Exhibit 7.29   Query Data Characteristics – Ability to Store LIDB Responses, by Line Size
    Exhibit 7.30   Query Data Characteristics – GetData Capability, by Line Size
    Exhibit 7.31   Query Data Characteristics – Timely Deployment of New Data, by Line Size
    Exhibit 7.32   Rating of Access Protocol in 24 Months, All Respondents
    Exhibit 7.33   Rating of Access Protocol in 24 Months, CLECs
    Exhibit 7.34   Rating of Access Protocol in 24 Months, Non-CLECs
    Exhibit 7.35   Rating of Access Protocol in 24 Months, Hub Providers
    Exhibit 7.36   Rating of Access Protocol in 24 Months, Launch Own Queries
    Exhibit 7.37   Rating of Access Protocol in 24 Months, Use Hub Providers
    Exhibit 7.38   Rating of Access Protocol in 24 Months, VeriSign Hub Clients
    Exhibit 7.39   Rating of Access Protocol in 24 Months, SNET Hub Clients
    Exhibit 7.40   Rating of Access Protocol in 24 Months, TNS Hub Clients
    Exhibit 7.41   Rating of Access Protocol in 24 Months, TSI Hub Clients
    Exhibit 7.42   Rating of Access Protocol in 24 Months, by Users with Less than 100 Thousand Lines
    Exhibit 7.43   Rating of Access Protocol in 24 Months, by Users with 100 Thousand to 1 Million Lines
    Exhibit 7.44   Rating of Access Protocol in 24 Months, by Users with More than 1 Million Lines  
Section VIII:  Query Pricing
  8.0    Introduction
  8.1    Findings
    Exhibit 8.1     Importance of Pricing Elements, All Respondents
    Exhibit 8.2     Importance of Pricing Elements, CLECs
    Exhibit 8.3     Importance of Pricing Elements, Non-CLECs
    Exhibit 8.4     Importance of Pricing Elements, Hub Providers
    Exhibit 8.5     Importance of Pricing Elements, Launch Own Queries
    Exhibit 8.6     Importance of Pricing Elements, Use Hub Providers
    Exhibit 8.7     Importance of Pricing Elements, by Users with Less than 100 Thousand Lines
    Exhibit 8.8     Importance of Pricing Elements, by Users with 100 Thousand to 1 Million Lines
    Exhibit 8.9     Importance of Pricing Elements, by Users with Over 1 Million Lines
    Exhibit 8.10   Pricing Elements – Pricing Overall, by Line Size
    Exhibit 8.11   Pricing Elements – Hub Fee, by Line Size
    Exhibit 8.12   Pricing Elements – Transport, by Line Size
    Exhibit 8.13   Pricing Elements – Protocol Conversion, by Line Size
    Exhibit 8.14   Pricing Elements – Bundled Versus Unbundled Transport/Protocol Conversion Charges, by Line Size
    Exhibit 8.15   Pricing Elements – Query Charges, by Line Size
    Exhibit 8.16   Pricing Elements Query Rates/Access Charges, by Line Size
    Exhibit 8.17   Pricing Elements – Volume Discount, by Line Size
    Exhibit 8.18   Willingness to Absorb Higher Costs – All Respondents
    Exhibit 8.19   Willingness to Absorb Higher Costs – CLECs
    Exhibit 8.20   Willingness to Absorb Higher Costs – Non-CLECs
    Exhibit 8.21    Willingness to Absorb Higher Costs – Hub Providers
    Exhibit 8.22   Willingness to Absorb Higher Costs – Launch Own Queries
    Exhibit 8.23   Willingness to Absorb Higher Costs – Use Hub Providers
    Exhibit 8.24   Willingness to Absorb Higher Costs – Users with Less than 100 Thousand Lines
    Exhibit 8.25   Willingness to Absorb Higher Costs – Users with 100 Thousand to 1 Million Lines
    Exhibit 8.26   Willingness to Absorb Higher Costs – Users with More than 1 Million Lines  
Section XI:  Comments

  9.0    Introduction

  9.1    Findings

Appendix A

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